Why would an auto insurance company delay a ruling in an issue of coverage for their policy holder who was liable for a car accident? It has been several weeks since the "supposed" policy holder hit my car and the insurance company says it is still doing an investigation regarding an issue of coverage. The police report already ruled that their policy holder was liable for the accident 100%; there were injuries involved. I have uninsured motorist coverage, but I cannot move forward in terms of closing this until the other party's insurance company verifies whether or not this person was covered at the time of the accident. I thought having computers was supposed to speed up the process. What benefit would an insurance company have in delaying the ruling?
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