As a senior I am having difficulty with Hartford Auto Insurance. Long waits, complicated answers about the inflated amount I owe them when cancelling my policy. AARP who sponsors the insurance tells me they have no influence or control over them. When I ask AARP for complaint department or legal department (which they advise me they have) I meet with long holds and no assistance. I am concerned over the lack of honoring the integrity of the individual and irresponsiblity to the needs of the older person, specifically me.
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